Date of Paper/Work

12-2012

Type of Paper/Work

Thesis

Degree Name

Master of Arts in Organizational Leadership

Department

Organizational Leadership

First Advisor

Martha Hardesty

Abstract

Companies and organizations often struggle with employees who are hired for management positions but lack interpersonal skills and whose behavior is volatile, belittling, and destructive toward their subordinates, peers, and sometimes the organization itself. The outcomes of such behavior are damaged corporate cultures and employees who work in fear and become disengaged and unproductive, and the costs associated with dealing with these outcomes are both real and substantial.

This research shows that organizations are generally ill-prepared to address destructive managerial behavior, and even those who have processes in place often falter in the execution. It is suggested that the act of developing corporate guidelines for dealing with destructive managerial behavior in advance will prepare the organization to minimize the damage that will be done to the company and its employees and permit priorities to be set based on company values.

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