Date of Paper/Work


Type of Paper/Work

Doctor of Nursing Practice Project

Degree Name

Doctor of Nursing Practice



First Advisor

Nanette Hoerr


Doctor of Nursing Practice


Integrative health (IH) has been shown in the literature to decrease resistance to cares and behaviors and improve apathy levels, patient-staff relationships, and quality of life in patients with neurocognitive disorders (NCD), formerly known as dementia, yet there continues to be a lack of implementation of these modalities. Coinciding with this, many CNAs working in care facilities are faced with decreases in job satisfaction due to disconnect they experience with these patients. This project was designed for CNAs to pilot a soothing touch protocol to a Midwestern care facility’s residents to improve CNA’s job satisfaction; increase connectivity, peace, and closeness; and promote a higher quality of life in this vulnerable population. The Plan-Do-Study-Act (PDSA) model was used for implementing this piloted change. This project demonstrated that stakeholder support along with face-to-face experiential education of this complementary intentional soothing touch protocol led to a successful implementation with 100% of CNAs reporting it was a manageable, feasible, and effective way to calm residents and 100% of CNAs stating they would continue to implement the protocol into their cares after the completion of this project.