Date of Paper/Work

11-2017

Type of Paper/Work

Systems Change Project

Department

Nursing

First Advisor

Gwen Short

Department/School

Doctor of Nursing Practice

Abstract

Minnesota has the largest population of Oromo outside of Ethiopia and nurses have limited Oromo cultural knowledge. Minority groups, such as the Oromo, are identified as having decreased access to health care and poorer health outcomes. Cultural competence interventions improve culturally competent care provided to patients, no matter what the specific type. A one-time live pilot education session was given to a convenience sample of emergency room nurses at Hennepin County Medical Center (HCMC) with paired pre- and post- educational analyses. Pre- and post-analysis used a Likert scale, and the post-survey included additional open-ended questions. Results found that participants believed that receipt of cultural education improved knowledge of the Oromo culture, community resources and methods to help the Oromo, thereby increasing cultural competence and sensitivity. Implementation of ongoing cultural education at HCMC will improve culturally competent care provided to Oromo and other ethnic groups, increasing patient satisfaction, patient outcomes, and improving the mutual respect and understanding between patients and staff.

Available for download on Friday, November 15, 2019

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