Date of Paper


Type of Paper

Clinical research paper

Degree Name

Master of Social Work (M.S.W.)


Social Work

First Advisor

Felicia Washington Sy


Social Work


This research project examines emotional care provided to nursing home residents, prior to them being hospice qualified. Hospice offers a continuum of care that has documented success. In review of the literature, it appears that the nursing home setting provides a set of standards for how needs are responded to that inhibit the type of care hospice is able to provide. By conducting qualitative semi-structured interviews of six employees working in the role of case management in a nursing home setting, an analysis by phenomenological method was done and several themes were found. The following themes emerged: The following themes were found: multiple roles of case managers with the subthemes; intake process and acclimation of new residents; ongoing care with the subthemes; social health, emotional health, medical health and spiritual health; residents with complex issues with the subtheme insurance frustrations. Following the findings, there is a discussion and implications for further study.

Included in

Social Work Commons